The Opportunity To Care

It’s normally a burden. We often wish, how can we do less of this. We sometimes even pray for us to stop doing it, to lessen its harshness, to ease its egging obligation stemming from empathy or need or desire.

Care is part of the emotional labor that goes into great work. It's included in the price. Care is not a bonus. Care is the product. And care is not always for sale.

You’re lucky if you have the opportunity to do it.

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Creating Best-In-Class Service

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The New Business Plan: Love